Privacy Policy

This Privacy Policy describes how ChronicPods (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal details such as your name, phone number, email address, and shipping address

• Order-related information including products purchased, payment method, and transaction details

• Technical information such as IP address, browser type, device information, and pages visited

• Communication details when you contact us via email, WhatsApp, or social media

We collect only the information necessary to process orders and provide customer support.

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate order confirmations, delivery updates, and support responses

• Verify transactions and prevent fraudulent or misuse activities

• Improve our website, products, and customer experience

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to:

• Enhance browsing experience

• Remember user preferences

• Analyze website traffic and performance

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Third-Party Services

We may share limited information with trusted third-party service providers strictly for business operations, such as:

• Payment gateways

• Shipping and logistics partners

• Website analytics and performance tools

These third parties are authorized to use your information only as necessary to perform services on our behalf and are obligated to keep it confidential.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain strong safeguards.

Customer Rights

As a customer, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information (subject to legal or operational requirements)

• Withdraw consent for promotional communication at any time

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Store Name: ChronicPods

Customer Support / WhatsApp: 8109652096

Email: chronicpods@gmail.com

Business Address: Indore, Madhya Pradesh – 452001

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.